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Privacy Policy

Last Updated: 18 February 2026

1. Who We Are

Vivid Health Ltd. (“we”, “us”, “our”) is a digital health company focused on developing software tools designed to support healthcare organizations in identifying patients at risk of mental health deterioration.

This Privacy Policy explains how we collect and use personal information through our website.

For purposes of UK data protection law (including UK GDPR), Vivid Health Ltd. is the data controller of the personal information described in this Policy.

We operate internationally and may process personal information in Israel and other jurisdictions where our service providers are located. Where required, we take appropriate steps to ensure that personal information transferred internationally is protected in accordance with applicable data protection laws.

If you have any questions, please contact us at:
Email: info@vivid-health.co
Postal Address: P.O. Box 3257, Beit Yehoshua, Israel

 

2. Information We Collect

We collect personal information that you voluntarily provide when you contact us through our website or otherwise communicate with us, including:

  • Name

  • Email address

  • Phone number (if provided)

  • Organization

  • Job title (if provided)

  • The content of your message

We do not collect health data through our website.

We may also automatically collect limited technical data, such as IP address and browser type, for basic website security and analytics purposes.

Our website may use cookies or similar technologies for basic functionality and analytics. You may adjust your browser settings to refuse cookies if you prefer.

 

3. How We Use Your Information

We use your information to:

  • Respond to enquiries

  • Communicate regarding potential partnerships or services

  • Maintain appropriate business records

  • Improve and secure our website

We do not sell personal information.

We do not use your information for automated decision-making.

 

4. Legal Basis (UK Users)

For users located in the United Kingdom, we process personal data on the basis of:

  • Legitimate interests — to respond to business enquiries, manage communications, and develop professional relationships, provided that such interests are not overridden by your rights and freedoms; and

  • Consent, where applicable (e.g., if you opt in to further communications).

 

5. US Privacy Disclosures

We do not sell or share personal information for cross-context behavioral advertising.

If you are a California resident, you may have rights under California privacy laws, including the right to request information about the personal information we collect, use, or disclose, and to request deletion of your personal information. To make a request, please contact us at [email address].

 

6. Data Sharing

We may share personal information with trusted service providers (such as secure hosting providers, email systems, or CRM platforms) solely for the purpose of operating our business. These providers are required to protect your information.

We do not sell or rent personal information.

 

7. Data Retention

We retain contact information only as long as reasonably necessary to respond to your enquiry and maintain appropriate business records, unless a longer retention period is required or permitted by applicable law.

 

8. Your Rights

Depending on your location, you may have rights to:

  • Access your personal information

  • Request correction

  • Request deletion

  • Object to or restrict processing

  • Withdraw consent

If you are located in the United Kingdom, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

You may exercise your rights by contacting us at [email address].

 

9. Security

We implement reasonable technical and organizational safeguards designed to protect personal information.

 

10. Updates

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date.

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